Substance Use Disorder: The first step in accessing substance use disorder treatment is for the individual to get a professional assessment to determine the extent of the problem and the type of treatment and recovery plan needed. If the individual has private insurance, it is recommended to call the substance abuse number listed on the back of their insurance card. This will provide the most accurate information about covered providers, which are plan dependent. For Medicaid insured patients, assessment and triage is traditionally completed by county designated providers. For individuals with Medicare, refer to the PA Get Help Now (1-800-662-HELP) phone number.
In some cases (Narcan was administered, severe symptoms of alcohol withdrawal, life threatening medical condition, etc.), directing the patient to the nearest Emergency Department may be the best possible course of action.